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Possible problem adding a Zune in Device Center on a 64-bit OS using the XNA Game Studio 3.0 beta

Monday, 22 September 2008 20:07

Start64!We received a bug report last week from a customer who was unable to add a Zune to the XNA Game Studio Device Center after installing the XNA Game Studio 3.0 beta.  The customer was running a 64-bit version of Windows Vista on the system that this issue appeared on. 


When clicking the Add Device button in the Device Center and selecting Zune, they received an error stating that they needed to install the Zune software on their computer, even though they had already visited the Zune download page and installed the Zune 3.0 software and the Zune 3.0 firmware on their Zune. 

How to work around this issue

After some further investigation, we discovered that this customer had some incorrect information in their registry that was causing the Device Center to incorrectly report that the Zune software was not installed.  In order to allow this customer to add a Zune in their Device Center, we had them delete the following value from their registry after installing the 64-bit version of the Zune 3.0 software:

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